Enterprise Microsoft Partner
Comprehensive Microsoft solutions to enhance productivity, security & cloud performance
Managing enterprise Microsoft ecosystems requires deep architecture expertise, relentless security monitoring, and continuous cost optimization. Team Back Office delivers complete end-to-end Microsoft Managed Services—simplifying Microsoft 365 administration, Azure infrastructure, Exchange Online, Teams, Entra ID, Defender security, and Copilot AI integrations.
- 24/7 Proactive Monitoring & Administration: Complete tenant health monitoring, SLA-backed support, and rapid incident response.
- Zero-Downtime Cloud & Email Migration: Seamless transition from on-premise Exchange, Google Workspace, or tenant-to-tenant.
- Zero Trust Security & Compliance: Microsoft Defender XDR, Purview DLP, Endpoint Intune management, and Conditional Access.
- Licensing & Azure Cost Optimization: Right-size subscriptions, eliminate idle resources, and maximize ROI.
Microsoft 365
Microsoft Azure
Entra ID (Azure AD)
Microsoft Defender XDR
Microsoft Purview DLP
Microsoft Intune
Exchange Online
Microsoft Teams
SharePoint Online
Microsoft Copilot AI
Hybrid Cloud Architecture
Zero-Downtime Migration
Conditional Access
Threat Hunting & Forensics
Azure Cost Optimization
Enterprise Enablement
Azure Well-Architected
Ransomware Defense
24/7 Managed NOC & SOC
Core Service Offerings
Full-Spectrum Microsoft Managed Solutions
From day-to-day administration and tenant optimization to complex cloud migrations and enterprise cybersecurity, we deliver structured management for every Microsoft layer.
Managed Support
Continuous proactive operations, user support, and configuration management for your entire Microsoft ecosystem.
- Microsoft 365 Administration
- Exchange Online Administration
- Microsoft Teams Administration
- Microsoft 365 Apps Support
- Entra ID Administration
- Microsoft Tenant Health Monitoring
Consulting Services
Strategic cloud roadmap, performance benchmarking, and subscription cost control tailored to your workloads.
- Hybrid Cloud Consulting
- Azure Well-Architected Review
- Azure Infrastructure Consulting
- Microsoft 365 Tenant Assessment
- Azure Cost & Resource Optimization
- Licensing & Subscription Optimization
Microsoft 365 Deployment
Seamless setup, domain configuration, and best-practice rollout across all corporate devices and departments.
- User Onboarding & Rollout
- Microsoft 365 Tenant Setup
- Exchange Online Deployment
- Microsoft Teams Implementation
- SharePoint Online Implementation
- Entra ID Configuration
Migration Services
Risk-free, staged data and email transitions with strict data integrity and zero disruption to daily business.
- Exchange Server → Exchange Online
- Google Workspace → Microsoft 365
- PST Import & Archive Migration
- Tenant-to-Tenant Migration
- Public Folder Migration
- Azure Storage & File Migration
Training & Enablement
Empower your workforce with actionable user workshops, security hygiene drills, and Copilot AI proficiency.
- Microsoft Teams & Collaboration Training
- Exchange Online & Outlook Best Practices
- SharePoint Online & Document Management
- Microsoft Purview Data Protection Workshop
- Microsoft Defender Security Awareness
- Microsoft Copilot User & Admin Training
Advanced Cloud Capabilities
Cloud Security, Defender & Copilot AI Automation
Modernize your defense posture with Microsoft's unified security operations and integrate enterprise AI to supercharge team productivity.
Microsoft Cloud Security & Zero Trust
Never trust, always verify. We implement end-to-end Zero Trust architectures using Entra ID Conditional Access, multi-factor authentication (MFA), role-based access control (RBAC), and Intune endpoint configuration.
- Identity Protection: Automated risk detection for compromised credentials and impossible travel.
- Endpoint & Intune Security: Mobile device management (MDM) and mobile app protection policies (MAM).
- Conditional Access Rules: Geo-blocking, trusted network enforcement, and device compliance checks.
- Email & Anti-Phishing: Advanced threat protection against spoofing, malware, and BEC attacks.
Business Outcome
Eliminate 99.9% of identity-based breaches and maintain strict device governance across remote, hybrid, and in-office staff.
Microsoft Defender Extended Detection & Response (XDR)
Unified visibility across endpoints, hybrid identities, email, and cloud apps. Our managed SOC team analyzes alerts, hunts active threats, and executes rapid containment.
- Defender for Endpoint: Next-generation antivirus, EDR, automated investigation, and remediation.
- Defender for Identity: Active Directory monitoring and advanced lateral movement detection.
- Defender for Office 365: Safe attachments, safe links, anti-ransomware, and mailbox intelligence.
- Incident Response & Digital Forensics: Rapid quarantine, root cause analysis, and post-breach mitigation.
Business Outcome
Sub-minute threat containment, reduced dwell time, and consolidated security licensing under one unified pane of glass.
Microsoft Purview Data Governance & Compliance
Gain full visibility over your sensitive data assets across SharePoint, OneDrive, Exchange, and Teams. Protect customer records, financial data, and intellectual property.
- Data Loss Prevention (DLP): Prevent accidental sharing of credit card numbers, national IDs, and proprietary files.
- Information Protection & Sensitivity Labels: Automated file encryption and classification.
- Insider Risk Management: Detect suspicious internal data downloads, mass deletions, or exfiltration.
- Audit Logging & Retention Policies: Long-term compliance archiving for legal and statutory audits.
Business Outcome
Total compliance readiness for GDPR, ISO 27001, HIPAA, and regional data protection regulations without hampering employee productivity.
Microsoft 365 Copilot & AI Chatbots
Transform everyday workflows with Generative AI embedded across Word, Excel, PowerPoint, Outlook, and Teams. Build customized conversational agents with Copilot Studio.
- Microsoft 365 Copilot Rollout: Technical prerequisites setup, license provisioning, and user enablement.
- Copilot Studio Customization: Build customized business bots connected to SharePoint and internal databases.
- Internal Knowledge & HR Assistants: Instant AI answers for employee policies, manuals, and FAQs inside Teams.
- Workflow Automation: Power Automate integrations connecting Copilot directly to your core ERP and CRM.
Business Outcome
Save an average of 4-6 hours per employee weekly on document synthesis, email summaries, and repetitive administrative inquiries.
AI Governance, Security Review & Usage Policies
Before deploying Copilot or external AI models, organizations must address oversharing risks. We ensure Copilot respects strict permission boundaries and never reveals confidential data to unauthorized staff.
- AI Readiness & Permissions Audit: Clean up overshared SharePoint sites and unrestricted folder access.
- AI Security Review: Ensure sensitive financial and executive files are excluded from AI indexers.
- Corporate AI Usage Policies: Formalize acceptable use guidelines for public vs. enterprise AI systems.
- Continuous Prompt & Data Auditing: Monitor AI interactions for compliance and potential data leakage.
Business Outcome
Safe, compliant, and confident adoption of Microsoft Copilot with zero accidental internal data leaks or privacy infractions.
Structured Methodology
Our 5-Stage Microsoft Cloud Lifecycle
We don't do guesswork. Every tenant onboarding, migration, and management engagement follows our battle-tested, zero-downtime engineering framework.
01
Discovery & Readiness Audit
Comprehensive inventory of active mailboxes, data volumes, hybrid AD configurations, legacy third-party tools, and license utilization.
02
Architecture & Security Design
Design tenant structure, Entra ID sync policies, Conditional Access rules, Defender configurations, and DLP policies aligned with your compliance requirements.
03
Pilot & Zero-Downtime Migration
Execute staged data replication in the background. Cut over MX records and DNS during planned off-peak windows with zero loss of communication.
04
User Enablement & Copilot Training
Conduct live interactive workshops on Microsoft Teams collaboration, OneDrive best practices, Outlook productivity, and Copilot AI utilization.
05
24/7 Managed NOC/SOC & Optimization
Continuous tenant health monitoring, monthly patch verification, subscription right-sizing, and on-demand escalation support with guaranteed response SLAs.
Tailored by Sector
Microsoft Solutions configured for your industry
We configure compliance policies, Teams channels, and permission structures around the exact operational needs of your business domain.
Healthcare
HIPAA-ready cloud storage, encrypted medical staff messaging, and strict patient record access control.
Legal & Finance
Purview information protection, immutable eDiscovery audit trails, and strict external sharing restrictions.
Manufacturing
Frontline worker Teams deployment, shop-floor tablet Intune management, and hybrid Azure ERP integration.
Retail & E-Commerce
Multi-store collaboration, secure shift scheduling in Teams, and PCI-compliant Azure cloud hosting.
IT & Tech Services
Azure DevOps integration, multi-tenant Entra B2B collaboration, and advanced cloud developer toolchains.
Education
Microsoft 365 Education tenant setup, student device licensing, and safe virtual classroom management.
Real Estate
Mobile document signing, remote property agent synchronization, and secure centralized buyer repositories.
Non-Profit & NGOs
Microsoft grant license activation, discounted cloud infrastructure, and volunteer access administration.
The Team Back Office Difference
Why Leading Businesses Rely on Our Microsoft Managed Support
We don’t act like a remote ticketing desk. We function as your dedicated Microsoft Cloud operations team—proactively finding efficiency gains, eliminating cybersecurity vulnerabilities, and reducing your monthly spend.
Certified Cloud Engineers
Experienced Microsoft & Azure certified architects managing your tenant.
Guaranteed Response SLA
Rapid response times for high-priority security incidents and outages.
15-30% Cost Reduction
We trim unused licenses, downscale over-provisioned VMs, and optimize SKUs.
Zero Downtime Guarantee
Risk-free, tested migration roadmaps with zero email or data disruption.
99.99%
Uptime reliability maintained across all managed Microsoft cloud tenants.
50,000+
Mailboxes and terabytes of SharePoint data migrated without loss.
4 Countries
Enterprise clients served across India, UAE, Saudi Arabia, and the UK.
< 15 Mins
Average critical incident triage and mitigation turnaround.
Got Questions?
Frequently Asked Questions
Everything you need to know about our Microsoft Managed Services, migrations, and support contracts.
Our Microsoft Managed Services cover full lifecycle tenant administration, Exchange Online mailboxes, Teams collaboration, Entra ID (Azure AD) identity governance, Intune endpoint policies, Microsoft Defender XDR security monitoring, Purview data compliance, Azure cloud resource optimization, license right-sizing, user onboarding/offboarding, and 24/7 technical escalation support.
We use a phased pre-seeding approach where 95%+ of historical email and file data is synchronized to Microsoft 365 in the background while your team continues working uninterrupted on the existing mail server. Once synchronization is verified, the final delta sync and DNS MX record switch occur during scheduled off-peak windows, ensuring zero dropped emails and continuous productivity.
Yes! Most organizations overpay by 20-35% due to unassigned licenses, mismatched plan SKUs (e.g. paying for E5 features when Business Premium or E3 suffices), and unoptimized Azure VM sizing. We perform a rigorous licensing audit to eliminate waste, match licenses to exact job roles, and implement Azure reserved instances and auto-scaling.
Microsoft Defender provides automated endpoint detection and response (EDR), isolating compromised laptops or servers immediately before ransomware can propagate laterally. Combined with Purview sensitivity labels, DLP safeguards, and immutable SharePoint versioning, your critical data remains encrypted, protected against exfiltration, and rapidly restorable without ransom payouts.
Before enabling Copilot, it is essential to perform a permissions hygiene audit to prevent accidental oversharing. Because Copilot indexes all files a user has read access to, poorly restricted SharePoint sites could expose executive salaries or confidential financial forecasts to unauthorized employees. We clean up your permissions, apply sensitivity labels, and configure usage policies before license activation.
